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Shop And Supermarket Claims

Hundreds of shoppers and staff members are injured in supermarkets every year. Wet floors, obstacles in the aisles, falling objects and broken pavements are common culprits in causing injuries that range from cuts and bruises to more serious injuries such as broken bones and head injuries.

Shop and supermarket owners have a duty of care to ensure that their customers are safe while on their site. If the store has been negligent, you may have suffered an injury which has affected you physically, psychologically and financially.

If you have been injured due to a shop or a supermarket accident within the past 3 years and it wasn’t your fault, you may be entitled to compensation. Our expert personal injury solicitors and legal team will be delighted to offer further information and can advise whether you have a claim and are entitled to No Win No Fee compensation. Please call our specialists today on 020 8891 8002 to arrange a free consultation.

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Over 40 years’ experience as personal injury claims experts

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Accredited and Experienced Lawyers

Stone Rowe Brewer LLP are an APIL accredited team of 6 fee earners and 10 support staff specialising in severe and life changing personal injury and clinical negligence. We have experience dealing with a wide range of claims, from first instance right through to trial and settlement.


Types of Supermarket Accidents

  • Electric shock caused by electronic item
  • Improper storage of highly inflammable items
  • Slip, trip and fall accidents caused by improper cleaning or spillages on the floor
  • Faulty trolley carts can hurt customers
  • Improper functioning of escalators
  • Short-circuiting

What to Do After Your Accident

In order to establish the shop or supermarket’s negligence, there are several steps you can follow to help strengthen and prove your personal injury case:

  • First aid: Ask for assistance from the shop or supermarket’s first aider so your injury can be assessed and appropriate first aid administered. In the event of a serious injury, an ambulance should be called.
  • Accident log book: All accidents should be logged by the retailer. Check that they record your accident and injury accurately.
  • Staff details: Make a note of the name of any member of staff who assisted you after the accident.
    Photos: Take pictures to keep as proof of any visible evidence of the cause of your accident (spilled liquid, fallen objects, sharp objects etc.).
  • CCTV: Request a copy of the CCTV footage if available.
    Witness details: If anyone witnessed your accident then request their contact details.

Get Legal Advice and Make a Claim

If you think you may have suffered from a shop or supermarket accident which wasn’t your fault, we suggest you consult your general practitioner and contact us. If adequate safeguards were not in place at the time, you might be able to claim compensation for your injury through a specialist solicitor. Please call our legal team today on 020 8891 8002 to arrange a free consultation.

We can help you claim compensation. Call our specialist solicitors on 020 8891 8002 for free advice.

Supermarket Accidents Prevention

Shops and supermarkets should do their best and prevent accidents, by:

  • Training their staff in shop safety
  • Regularly inspecting escalators and elevators
  • Constantly checking the floor condition in order to take immediate action in case of wet, slippery or spillages hazards.

Our Solicitors Will Help You Obtain the Maximum Compensation

Our team of solicitors is specialised in supermarket accident claims and work on a “no win no fee” basis. We will guide you through the process of making a claim and will make sure you receive the maximum amount of compensation you are entitled to.

This will depend on several factors, for instance:

  • The claimant’s physical and psychological injuries
  • The financial losses caused as a result of the injury
  • The time needed for full recovery
  • The overall impact of the injury upon your life


How long do I have to put in a compensation claim?

Usually you have three years to start legal proceedings for personal injury, however in the case of claims related to Asbestos or delayed symptoms you would have three years from the date the symptoms / causes were identified by a professional.

If in doubt about your right to claim or if a deadline is fast approaching please call us we will be happy to look into your case.