What are the first steps to make a claim?
Firstly, the person who has been subject to the incident or injury has to report any accident in a public place to the relevant person or authority. In a shop, store or a supermarket, the manager is responsible. Other examples of the correct point of contact might include concert hall staff, or wardens in parks.
The responsible person or manager in the public building has to record details of the incident and injury in an official accident logbook. Then, the accident victim (or the person reporting it) receives a copy of the log entry.
If it is necessary to claim sickness absence, a detailed record of medical treatment is advisable. Notably, if an ambulance is not needed, it is essential to consult a general practitioner or a local hospital accident and emergency department, so that the injury and effects are noted in medical records.
After receiving medical attention, the next step you should take if you have suffered burns & scalds, chemical burns, slips, trips or falls is to contact a personal injury lawyer. As experts in compensation claims for accidents and injuries, we offer a complete and comprehensive service.